Service Charge Accountant Firm of the Year

Who should enter?

TPI Partner firms who specialises in providing services related to service charge accounting for leasehold property management.

Entry criteria

TPI Partner firms can enter themselves for this award – they do not need to be nominated.

Judging criteria

•    Technical Expertise: Demonstration of knowledge and expertise in service charge accounting, including compliance with best practices and regulatory standards. Examples of how the firm ensures accuracy and reliability in preparing service charge accounts.

•    Client Service and Satisfaction: Evidence of exceptional client service, including responsiveness, problem-solving, and building long-term relationships. Testimonials or case studies demonstrating positive client outcomes and satisfaction.

•    Transparency and Communication: Commitment to providing clear, accessible, and transparent reporting to clients and stakeholders. Examples of effective communication practices, including resolving disputes or clarifying service charge budgets and reconciliations.

•    Innovation and Efficiency: Use of technology, tools, or innovative approaches to improve efficiency and accuracy in service charge accounting. Examples of streamlining processes or delivering value-added services to clients.

•    Industry Contribution: Evidence of the firm’s role in advancing standards or contributing to the professional development of service charge accountancy, such as training, thought leadership, or advocacy.

•    Results and Impact: Tangible outcomes from the firm’s work, such as improved compliance, cost savings for clients, or resolving complex service charge issues.

Submission Requirements
•    A detailed entry (max 600 words) addressing the judging criteria.
•    At least two documents illustrating the firm’s excellence in this category.

Submission Tip: Include supporting materials such as case studies, testimonials, performance metrics, or visual documentation to strengthen your entry.

Deadline
All entries must be submitted by 6pm on the 28th March 2025. Late submissions will not be accepted.