Service Charge Accountancy Firm of the Year

This award recognises an accountancy firm that has demonstrated exceptional expertise, professionalism, and service in managing service charge accounts for leaseholders and property clients. Winning firms provide accurate, transparent, and timely financial management while adding value through insight, reporting, and advice.

Successful entrants will have shown innovation, reliability, and a proactive approach to improving client satisfaction and operational efficiency.

This category honours firms that set the benchmark for excellence, trust, and impact in service charge accountancy.

Who Should Enter

TPI Partners who demonstrate outstanding financial management, advisory capability, and client service.

Nomination Criteria

TPI Partners may self-nominate or be nominated by others.

Judging Criteria

1. Financial Expertise and Accuracy (35%) – up to 350 words
   Judges will look for:

• Demonstrated technical expertise and accuracy in service charge accounting
• Evidence of compliance, transparency, and robust financial controls
• Examples of insightful reporting and advice that support clients’ financial decisionmaking.

2. Client Service and Responsiveness (25%) – up to 250 words
Judges will look for:

• Proactive communication, responsiveness, and accessibility to clients
• Demonstrated ability to resolve queries and challenges efficiently
• Evidence of strong relationships built on trust, professionalism, and reliability.

3. Innovation and Value-Add (25%) – up to 250 words
Judges will look for:

• Creative approaches to improving service charge management
• Introduction of processes, tools, or reporting that add value to clients
• Evidence of initiatives that improve efficiency, transparency, or leaseholder satisfaction.

4. Reputation, Impact, and Continuous Improvement (15%) – up to 150 words
Judges will look for:

• Evidence of a strong reputation within the sector and among clients
• Demonstrated commitment to continuous improvement and professional development
• Examples of long-term impact on clients, leaseholders, or the wider property sector.