On-Site Staff Member of the Year

Who should enter?

This is an individual award for employees of TPI Company Member, Associate, Network and Partner or TPI Individual members based on-site (e.g., concierge, porter, caretaker, estate manager, etc) at a property managed by TPI company member.

Entry criteria

Entries for this award need to be nominated by a colleague and approved by a director.

Judging criteria

•    Exemplary Role Performance: Provide detailed evidence of exceptional skill and expertise demonstrated in performing their role. Highlight examples that reflect a high standard of professionalism and effectiveness.

•    Proactive Leaseholder Support: Showcase specific instances where the nominee has gone above and beyond to respond to leaseholder needs proactively, ensuring satisfaction and building trust.

•    Approachable and Positive Attitude: Demonstrate the nominee’s approachable demeanour and their ‘can do’ attitude, with examples of how these qualities have positively impacted colleagues, leaseholders, or stakeholders.

•    Overcoming Challenges: Share details of specific challenges the nominee has faced and successfully overcome, emphasizing their problem-solving abilities, resilience, and determination.

•    Compelling Case for Recognition: Summarise the key reasons why the nominee stands out as deserving of this award. Focus on their unique contributions, achievements, and the lasting impact they’ve made in their role.

Submission Requirements
•    A detailed entry (max 600 words) addressing the judging criteria.
•    At least two documents illustrating the firm’s excellence in this category.

Submission Tip: Include supporting materials such as case studies, testimonials, performance metrics, or visual documentation to strengthen your entry.

Deadline
All entries must be submitted by 6pm on the 28th March 2025. Late submissions will not be accepted.